Seeking Innovation in Actionable Analytics for EC19

Winning in Collaboration at EC19 Michelle Burbick March 19, 2019 From our ‘Best of’ awards, to new solutions from Microsoft and AWS and a successful digital transformation for Walmart, everyone is winning at Enterprise Connect! Each year at Enterprise Connect, the Innovation Showcase seeks to identify compelling new solutions within a particular category. At Enterprise Connect 2019, coming March 18 to 20, the Innovation Showcase will highlight solutions for actionable analytics. This is an emerging category of solutions enabled largely by APIs.There was a time, and it wasn’t long ago, that APIs weren’t part of the enterprise communications conversation. Rather, functionality and integration were part of a formal, rigid, and slow product development process. The precursors to modern APIs were relatively complex and more limited technologies with acronyms such as CTI and SOAP.You have to remember, the PBX used to be separated on its own isolated network. Today, everything is on one network and can communicate over well-understood protocols. Today’s APIs make integration and interoperability practical, as well as enable rapid development at minimal cost.APIs allow developers to leverage data they don’t own and publish new data to others. Although just about every UC platform offers some degree of reporting and analytics, new solutions that can provide specialized insights into trends, patterns, and events are emerging. APIs are the fastest path for enterprises to realize the benefits of emerging technologies.We’re seeking six companies to showcase at Enterprise Connect 2019 that cut through the data in communications and collaboration systems to derive actionable information. Doing so will likely involve artificial intelligence (AI), algorithms, and possibly even specialized hardware.The technology is important, but so are the potential impacts and applicability. Possible impacts are increased sales, reduced turnover, improved customer service, and more. Applicability applies to the market opportunity or ecosystems the solution lives in. The canvas includes all forms of enterprise communications, including UC, mobility, and contact center applications or platforms.One of the eligibility rules is that the vendors must be new to Enterprise Connect. The primary directive of the Innovation Showcase is to seek out bold new solutions for the Enterprise Connect audience. You can see the full list of rules here.This is a juried selection process. This year, the Innovation Showcase judges are:Alan Quayle — Founder of TADHack, an organization that promotes the use of communications APIs through global hackathons. Alan, a widely known expert on programmable communications, will oversee the 2019 TADHack-mini Orlando hackathon that will run the weekend prior to Enterprise Connect, as he has for the past several years.Jay Philips — Founder of Project Realms, a software consulting firm that specializes in software project management, quality assurance, and development. She has completed software projects in several verticals, including financial and health care.Rob Kurver — An entrepreneur who has founded various technology companies, and today works with cloud communications providers on international marketing and business development.The application process is simple and free, and there is no cost for participation. Find more details, rules, eligibility, and the application here. The deadline to apply is Feb. 22, 2019. Submit now!We’ll announce Innovation Showcase participants the week of March 4. Each of the companies selected will present in the Innovation Showcase: Actionable Analytics session at Enterprise Connect Orlando on Monday, March 18.If you haven’t registered to attend Enterprise Connect 2019, you still have time! Register now, and as a No Jitter readers you can save $200 off the registration fee by entering the code NJPOSTS.Tags:News & ViewsActionable AnalyticsInnovation ShowcaseEnterprise ConnectAI & AutomationAPIs & Embedded CommunicationsContact Center & Customer ExperienceTechnology Trends Articles You Might Like ec14_IS-logo-F.png Wow! Reflections on Enterprise Connect 2019 Marty Parker March 26, 2019 10 takeaways from an action-packed, information-filled week in Orlando, Fla., at EC19. The Countdown to Enterprise Connect 2020 Is On! Beth Schultz August 28, 2019 Join us March 30 to April 2 in Orlando, Fla., for our annual enterprise communications & collaboration conference and exhibition. 6 Trends Recapping Enterprise Connect 2019 Zeus Kerravala March 25, 2019 EC19 has come to an end, and oh what a week it was. Log in or register to post comments Microsoft Wins Best of Enterprise Connect Overall Award Michelle Burbick March 19, 2019 And AWS, Microsoft, Mio, Optanix, and Plantronics-Polycom win in four new breakout categories. See All in Enterprise Connect » read more

Celebrities and activists join diplomats at UN to urge solidarity in fight

Secretary-General Kofi Annan told participants in the packed General Assembly Hall that leadership comes not only from those who hold positions of power, but also from “all of you.” He credited doctors, nurses, counsellors with an important role, adding that leadership comes also from “fathers, husbands, sons and brothers who support and affirm the rights of women.”But he drew the strongest applause from the crowd when he declared: “Leadership means finding ways to reach out to all groups – whether young people, sex workers, injecting drug users, or men who have sex with men.” Former United States Ambassador to the UN Richard Holbrooke, who presided over the first-ever Security Council meeting devoted to the issue of AIDS, held in January 2000, appealed to Mr. Annan to continue his leadership on the issue beyond his term, which expires at the end of this year. “I ask you that when you leave your historic tenure as Secretary General of the UN that you do the same thing for us that you have asked so many of us to do for you: that you stay in this fight, because we are going need you.”Dr. Peter Piot, the Executive Director of the Joint UN Programme on HIV/AIDS (UNAIDS) stressed the need for the General Assembly session, which concludes today, to adopt a powerful declaration.“I refuse to accept that the life of a poor migrant, men who have sex with men, an injecting drug user, or a sex worker is worth less than the life of my children,” he said.Assembly President Jan Eliasson acknowledged the high stakes. “We are gathered here on the eve of what should be a momentous day for both the General Assembly and for the fight against AIDS,” he said, noting that on the final day of the meeting, “high-level delegates from all around the world will tell us what more they will do to assure that we turn the tide of this pandemic, once and for all.”The African Children’s Choir from Uganda and Kenya spread out through the Assembly Hall during their dance performance. Speaking in unison, two performers ended their presentation by introducing Secretary-General Kofi Annan, saying, “with his big heart he has made the world a better place for children.” The majority of audience members raised their hands when Actor Richard Gere asked whether they knew someone who has died of AIDS or is infected with HIV. “This is not a time to be fearful of condoms,” he said. UNICEF Goodwill Ambassador Angelique Kidjo, a singer from Benin, also lent her voice to the cause. “I am not here to tell you what AIDS is doing to my continent – we all know that,” she said. “I just want to celebrate the hope, the strength, of the people who on a daily basis deal with HIV and AIDS.” UNAIDS Special Representative and actress Naomi Watts spoke of her recent trip to Zambia, where she witnessed the impact of the disease.“The possibility of hope beckons us all in ways it never has, hope convinces us that leadership will rise from every corner, east to west and north to south,” said another UNAIDS Special Representative, author and activist Mary Fisher of the United States. “The leaders we need to inspire our hope and rally the world against AIDS, they are in this hallowed hall tonight.”International Haitian recording artist Wyclef Jean, who brought the audience to its feet with his song ‘The United States of Africa’ by urging participants to “lower the cost of drugs.” The evening concluded with Mr. Jean and the rest of the performers and speakers on stage together singing and dancing. At one point, a group of activists interrupted the performance, shouting: “The declaration must include: treatment, targets, women and girls, universal access” among other demands.Interviewed by the UN News Service, Jamaican Health Minister Horace Dalley offered a cautiously optimistic assessment. “I am supporting how this society feels about the declaration. But at the same time, I don’t think that it is very watered down,” he said. “We are going to see if we can get more in the declaration, but I must also say, if you ask for 100 things and you get 80, you must understand that we are getting there.” read more